Responsible Gaming
Gaming Should Be Entertainment
Online gaming should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand that all casino games are games of chance with a house edge. The odds always favour the casino in the long term.
Please gamble responsibly and within your means. Only wager money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to participate in online gaming and casino activities. We are committed to preventing underage gambling and strictly enforce age verification checks during registration and account setup.
If you are under the legal age to gamble in your jurisdiction, please do not attempt to access gaming services.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Chasing losses by gambling with more money to recover what you've lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Being unable to cut back or control your gambling
- Hiding your gambling activity or lying about how much you gamble
- Neglecting family, work, or personal responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Experiencing anxiety, depression, or mood changes related to gambling
- Feeling irritable or restless when trying to reduce gambling
- Using gambling to escape from problems or negative feelings
- Jeopardising relationships, employment, or educational opportunities
Self-Help Tools & Controls
Most responsible gaming platforms offer self-help tools to assist you in managing your gambling:
- Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit into your account
- Loss Limits: Set a limit on the maximum amount you're willing to lose during a gaming session
- Session Time Limits: Set a maximum time period for each gaming session to prevent extended play
- Reality Checks: Enable notifications that remind you how long you've been gaming and how much you've wagered
- Self-Exclusion: Temporarily or permanently exclude yourself from your account for a set period
If your chosen gaming provider does not offer these tools, we strongly encourage you to contact their customer support team to request them.
Support Organisations & Resources
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
- Gambling Help Online — Free and confidential support for problem gambling in Australia
Website: www.gamblinghelponline.org.au
Phone: 1800 858 858
International Support
- GamCare (United Kingdom) — Free information, advice, and support
Website: www.gamcare.org.uk - GamStop (United Kingdom) — National self-exclusion scheme for online gambling
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada) — Educational resources and support
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States) — Confidential helpline and resources
Website: www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Need Help?
If you believe you have a gambling problem or are concerned about your gaming habits, please seek help immediately. Speaking to a counsellor or support service is a positive step towards recovery.
Remember: There is no shame in asking for help. Support services are confidential, free, and available to assist you.